TERMS & CONDITIONS

Medax Fitness Pty Ltd – Terms & Conditions

These Terms & Conditions apply to all services provided by Medax Fitness Pty Ltd (“Medax Fitness”, “we”, “our”). By purchasing or engaging in any service, you agree to the terms below.

1. Services

Medax Fitness provides online coaching, training programs, nutrition guidance, and related digital services.

All services are based on the information provided by the client and are intended for general fitness purposes only.

2. Eligibility & Health

By engaging in our services, you confirm that you are medically fit to participate in exercise and nutrition programs.

You acknowledge that it is your responsibility to consult a qualified healthcare professional prior to starting any program.

Participation is voluntary and at your own risk.

3. Payments

All services must be paid in full or via an agreed payment arrangement before access is granted.

By completing your purchase, you authorise Medax Fitness to process payment using your selected method.

4. Payment Plans & Commitment

If you select a payment plan, you agree to complete all scheduled payments for the full agreed term.

Choosing a payment plan is a financial commitment.
Stopping the program or failing to participate does not remove your obligation to complete remaining payments.

5. Refunds

Due to the nature of coaching services and immediate access to programs and intellectual property, all payments are final.

Refunds will not be provided for:

• change of mind
• lack of participation
• failure to follow the program
• personal circumstances

Nothing in this clause excludes your rights under Australian Consumer Law.

6. Subscriptions

Where applicable, subscriptions renew automatically at the end of each billing cycle.

It is your responsibility to manage your subscription and cancel prior to the next billing date.

7. Cancellations

Cancelling a subscription prevents future billing only.

No refunds will be issued for any unused portion of a billing period.

8. Early Termination

If you choose to discontinue coaching before completing the agreed term:

• all payments made are retained
• any remaining payments may still be due

9. Pausing Services

Medax Fitness may allow pauses in limited circumstances (e.g. injury), at our discretion.

A pause does not cancel or reduce any payment obligations.

10. Results Disclaimer

Results vary based on effort, consistency, and adherence.

We provide the structure and guidance — execution is your responsibility.

No specific outcomes are guaranteed.

11. Client Responsibilities

You agree to:

• follow the program as prescribed
• communicate honestly and consistently
• complete required check-ins and tracking

Failure to do so may impact results and does not qualify for refunds or compensation.

12. Intellectual Property

All programs, systems, and content remain the intellectual property of Medax Fitness.

You may not copy, reproduce, or distribute any materials without written permission.

13. Limitation of Liability

To the maximum extent permitted by law, Medax Fitness Pty Ltd is not liable for any injury, loss, or damage arising from participation.

Nothing in these terms excludes your rights under Asutralian Consumer Law.